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Responsible Gaming

Las Atlantis Casino is committed to supporting a safer and more informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks, and only gamble with money and time you can afford to lose.

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Gamble responsibly

Gambling can be enjoyable when it remains within your personal and financial limits. It is important to remember that casino games are based on chance. No strategy, pattern or betting system can guarantee a win, and previous results do not determine future outcomes. A losing session cannot be recovered by placing larger or more frequent bets.

In this article

Before opening an account or starting a session, consider whether gambling is suitable for you. You should not gamble if you are under the legal gambling age, if gambling is prohibited where you live, or if you are affected by alcohol, drugs, stress or strong emotions. Never use money intended for rent, bills, food, debt repayments, education or other essential expenses.

  • Set a spending limit and a time limit before you play.
  • Treat deposits as entertainment spending rather than income or an investment.
  • Keep gambling separate from household and essential finances.
  • Take regular breaks and avoid playing for longer than planned.
  • Do not chase losses by increasing your bets or borrowing money.
  • Avoid gambling when you feel upset, tired, pressured or intoxicated.
  • Keep your account details secure and do not allow another person to use your account.
  • Talk openly with someone you trust if gambling is becoming difficult to control.

It can also help to keep a simple record of your deposits, withdrawals, wins, losses and time spent gambling. Looking at the overall picture may help you recognise whether your gambling is remaining within your intended limits.

Safer gambling tools and account controls

Account controls can help you manage how and when you gamble. Where available, use the responsible gambling features provided through your account or request assistance with applying appropriate controls. These features may include deposit limits, loss limits, wagering limits, session reminders, activity statements, time-outs and account closure.

A limit should be selected carefully before gambling begins. Choose an amount and period that fit your personal budget, and do not increase a limit simply because you have lost money or want to continue playing. A limit is a planning tool, not a guarantee that gambling will remain affordable if you have other financial commitments.

Taking a break

If you want to pause gambling, consider using a time-out or closing your account. A short break can create space to review your behaviour and financial position. During a break, avoid opening another gambling account or moving to another service to continue playing. Removing saved payment details and using device or banking controls may also help.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a set period or indefinitely. If you request self-exclusion, follow the instructions provided and do not attempt to bypass the restriction by creating another account or using another person’s details. Self-exclusion may not prevent access to every gambling service, so you may also wish to contact relevant gambling operators and support services separately.

Controls and restrictions can take time to apply in some circumstances. Until a requested control is confirmed, do not deposit or continue gambling if you are trying to stop. If you believe an account control has not operated as expected, contact the available support channel promptly and provide the relevant information.

Recognising when gambling may be causing harm

Problem gambling can affect anyone, regardless of age, income or background. It may develop gradually, and a person may not notice the changes at first. Gambling-related harm can affect finances, work, study, relationships, physical health and emotional wellbeing.

Consider seeking help if you notice that you are gambling more often, spending more money or taking greater risks than intended. Other warning signs may include feeling restless when you try to stop, thinking about gambling throughout the day, hiding your gambling, borrowing money, selling possessions, missing appointments or responsibilities, or returning to gamble in an attempt to win back losses.

  • You spend more time or money gambling than you planned.
  • You feel unable to reduce or stop your gambling.
  • You chase losses or believe a large win is due soon.
  • You gamble with money needed for everyday expenses.
  • You hide transactions, sessions or losses from family or friends.
  • Gambling causes arguments, anxiety, low mood or problems at work or study.
  • You borrow money or use credit to continue gambling.
  • You feel guilty, distressed or hopeless because of gambling.

You do not need to wait for a serious problem before asking for help. Speaking with a trusted person, a qualified counsellor or a gambling support service can make it easier to understand what is happening and decide on practical next steps. If someone close to you is affected, set clear financial boundaries and seek advice for yourself as well.

Getting help in Australia

If gambling is affecting you or someone you know, consider contacting an Australian gambling support service, a qualified health professional or a community counselling provider. These services can offer confidential information, counselling, financial guidance and support for family members. Search for an appropriate service in your state or territory, or speak with your doctor about available options.

For financial concerns, an accredited financial counsellor may help you review debts, create a budget and understand available options. You can also speak with your bank about transaction controls or other tools that may help reduce access to gambling payments. These measures work best when combined with personal support and a clear plan to stop or reduce gambling.

If gambling has contributed to immediate danger, severe distress or thoughts of self-harm, seek urgent assistance through local emergency services or a crisis support service in Australia. Do not remain alone with an immediate safety concern. Your wellbeing is more important than any gambling account, deposit or loss.

Our approach

Las Atlantis Casino expects players to provide accurate account information and use only their own account and payment methods. We may apply account checks, restrictions or other measures where required by applicable rules or where activity raises responsible gambling concerns. We may also ask questions about your gambling activity or direct you towards safer gambling options.

Responsible gaming information is general in nature and does not replace professional medical, financial or legal advice. Gambling laws, available tools and support services can vary across Australia. Make sure you understand the rules that apply to you and gamble only where it is lawful to do so. If you are unsure whether gambling is right for you, the safest choice is not to gamble.